Your systems track every order. Structify makes them talk.
Distributors whose record lives in the ERP and whose work arrives by email.
Know what customers will buy next. Connect order history and demand signals to forecast accurately and spot accounts that are growing or slipping.
26 applications across the order desk, procurement, credit, the warehouse and compliance, grouped by the team whose work they take over. Each one names the systems it touches and what it moves.
Reads orders however they arrive - email and PDF attachments, texts, WhatsApp, voicemail and phone transcripts, EDI, portals, spreadsheets and rep free text - and posts structured order lines into the ERP.
Resolves what a chef actually means - 'large shrimp' to the 16-20 count, regional names, seasonal variants, pack sizes - against the item master, and proposes substitutions when the exact item is not stocked.
Checks on-hand and committed inventory as each order is read and recommends the right substitute when a line is short, before the order confirms.
Builds a record of each account's shorthand, preferred grades and specs, standing quantities and ordering rhythm, and flags an order that breaks the pattern before it posts.
Identifies orders that need a person - special pricing, unusual requests, urgent or high-value deliveries - and hands them to the right rep with the context attached.
Sends acknowledgements, answers where-is-my-order and cut-off questions from the ERP and delivery record, and confirms substitutions and changes in the customer's own channel.
Tracks order volume, processing time, error and correction rates by channel, customer and rep, with an audit log of every order, change and approval.
Puts live pricing, availability and account history in the rep's hands to place orders and quotes on site, surface prospects, and flag accounts whose ordering is slipping.
Sets and checks prices against replacement cost, market movement, inventory position and the account's history, and flags lines quoted below margin floor.
